Join Our Team

Hour Bank – Client Service Representative

Surrey, BC

As a Client Service Representative for ICBA Benefits, you will be supporting one of the largest Hour Bank Plans in Canada (CIBP) and will be responsible for delivering exceptional service to our clients and agents. You will be responding to inquiries about benefit coverage (what’s covered on the plan, who is eligible for coverage, etc.), explaining payments for Health and Dental claims, providing instructions to clients abouthow to administer their plan and submit claims, and resolving customer problems. 25% of this role is spent on the phone, with the remaining portion of your day being spent responding to email inquiries and troubleshooting customer issues.

Click here to download more information, apply through the job post on indeed.com, or submit your resume and cover letter to Jenny Ma, Office Manager, at hr@icbabenefits.ca.

CIBP Benefits Administrator

As a Benefits Administrator for ICBA Benefits, you will be supporting one of the largest Hour Bank Plans in Canada and will be responsible for enrolling new employees and their family members on our system, processing hours worked, and sending out communications to employers and employees.

Download more information here. To apply, submit your resume and cover letter to Jenny Ma, Office Manager, at hr@icbabenefits.ca.

Business Development Manager – BC

As a Business Development Manager for ICBA Benefit Services Ltd., you will report to the Director, Business Development. This position is a front-line, customer-facing role selling new employee group health benefit and group retirement solutions to new prospects in the Lower Mainland, and across the province of BC. You will proactively prospect and engage owners and benefits decision makers at organizations growing our provincial economy.

Download more information here, or apply through the job post on indeed.com, or submit your resume and cover letter to Jenny Ma, Office Manager, at hr@icbabenefits.ca.

ICBA Underwriting Administrative Assistant

As an Underwriting Administrative Assistant for ICBA Benefits, based in our Surrey, BC Head Office you will be front and centre working with and supporting an underwriting and consulting team servicing new group benefits quotes, working on renewals with carriers as well as supporting the in-house ICBA sales and service teams as well as a broker agent network.

Download more information here, or apply through the job post on indeed.com, or submit your resume and cover letter to Jenny Ma, Office Manager, at hr@icbabenefits.ca.